Shipping Policy

At VastuShiveye, we’re committed to delivering your Vastu products quickly, safely, and affordably.
This policy explains how we ship and handle your orders.

1️⃣ Order Processing

  • Orders are processed within [X] working days of payment confirmation.

  • Orders placed on weekends or public holidays will be handled the next business day.

2️⃣ Shipping Methods & Charges

  • We currently ship across [India / list of countries].

  • Standard delivery is [₹X or free above ₹Y].

  • Express delivery is available at an additional cost.

3️⃣ Estimated Delivery Times

  • Metro Cities: [X–X] business days

  • Other Areas: [X–X] business days

Delivery time may vary due to courier schedules, festivals, or bad weather.

4️⃣ Order Tracking

  • Once your order ships, we’ll send you a tracking ID by email/SMS/WhatsApp so you can check its status.

5️⃣ Shipping Restrictions

  • We don’t currently ship to P.O. boxes or remote locations without courier access.

  • For large or fragile items, delivery times may be slightly longer.

6️⃣ Delays & Responsibility

  • We make every effort to deliver on time, but delays caused by courier, customs, or natural events are beyond our control.

  • Please ensure your shipping address and contact number are correct at checkout.

7️⃣ Damaged or Lost Packages

  • If your order arrives damaged or doesn’t arrive at all, contact us within 24–48 hours with photos/video.

  • We’ll investigate with the courier and arrange a replacement or refund if eligible.

8️⃣ International Shipping (Optional)

  • For international deliveries, shipping rates and timelines depend on the destination.

  • Import duties/taxes (if applicable) are the buyer’s responsibility.