Delivery Policy

At VastuShiveye, we strive to deliver your favourite Vastu products safely and on time.
This Delivery Policy explains how we process and ship your orders.

1️⃣ Processing Time

  • Orders are usually processed within [X] working days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2️⃣ Shipping Methods & Charges

  • We deliver across [India / specify countries].

  • Standard shipping is available at [₹X / free above ₹Y].

  • Express shipping (if available) may incur extra charges.

3️⃣ Estimated Delivery Time

  • Metro Cities: [X–X] business days

  • Other Locations: [X–X] business days

Delivery times may vary depending on courier service, location, and seasonal demand.

4️⃣ Order Tracking

  • Once dispatched, we’ll share a tracking link via email/SMS/WhatsApp so you can follow your order in real time.

5️⃣ Delays

  • While we aim for timely delivery, delays may occur due to unforeseen events (weather, strikes, natural disasters, courier issues).

  • We’ll keep you informed if your order is affected.

6️⃣ Damaged / Lost Parcels

  • If your package is damaged, missing, or tampered with, please contact us within 24–48 hours of delivery with photos/video.

  • We’ll coordinate with the courier to resolve the issue promptly.

7️⃣ International Shipping (Optional)

  • For international orders, shipping charges and delivery times depend on destination and courier availability.

  • Customs duties/taxes (if applicable) are the buyer’s responsibility.